MY IQOS

Your first steps with​ IQOS ORIGINALS DUO

IQOS ORIGINALS DUO полнач и држач за патрони
New style, original experience
Our most advanced two-part device, a holder and pocket charger, is now becoming an IQOS ORIGINALS DUO in a new playful color palette for an even more modern and stylish design.
Turquoise IQOS ORIGINALS DUO holder and pocket charger
Getting started with your IQOS ORIGINALS DUO

1. Tap the button on your IQOS ORIGINALS DUO Pocket Charger to check your battery level. If it’s low, plug your device into a power outlet using an IQOS AC adaptor and cable.

2. Press the button at the top of your Pocket Charger for four seconds to turn it on. Then check the status lights on your IQOS ORIGINALS DUO Holder to see its battery level. Two lights mean it’s fully charged (ready for two uses). One light means it’s ready for one use. No lights mean no power and it’s time to recharge the Holder.

3. Gently insert a tobacco stick, without twising, into your Holder. Then press and hold the holder button. One vibration and lights pulsing slowly means it’s getting ready. Two vibrations and both status lights on mean it's ready to use.

4. When you feel another two vibrations, your IQOS time is nearly up. Slide open the Holder, remove the tobacco stick, and slide the Holder shut then tap the Holder button to see its status. Remember that one light means you only have one use left, so you'll need to put back into the Pocket Charger after next time.5. When your Holder is in the Pocket Charger, flashing lights mean itss charging. When both lights are on and stay on, your Holder is ready to take out.

Turquoise IQOS ORIGINALS DUO pocket holder and AC adaptor and USB cable
Charging your IQOS ORIGINALS DUO

1. Tap the button on your IQOS ORIGINALS DUO Pocket Charger button to check the battery level. A flashing light at the top means the battery’s low and you'll need to plug the Pocket Charger into a power outlet using an IQOS AC adaptor and cable. A flashing light means the battery’s now charging. When the status bar is full, your device is fully charged and good for up to 20 uses.

2. Check the status lights on your IQOS ORIGINALS DUO Holder. Two lights mean your Holder's fully charged and ready for two uses. One light means you only have one use left. No lights means there’s no battery power and it’s time to recharge.

3. Slide open your Holder, remove the tobacco stick, slide the Holder shut and insert the Holder into the Pocket Charger. If two small lights start flashing on the top of the Pocket Charger, your Holder is charging. When they stop flashing, your Holder is good and ready to use.

Turquoise IQOS ORIGINALS DUO holder and pocket charger
Cleaning your IQOS ORIGINALS DUO

1. Wait for your IQOS ORIGINALS DUO Holder to cool down then slide the cap off.

2. Tap out any loose tobacco from inside your Holder then insert the cleaning tool. Once in, gently twist two or three times before carefully removing it.

3. Clean your device as often as you can. Remember to avoid the blade, and don’t forget to clean the cap top to bottom too. A cleaner device makes for a better taste experience. It’s as simple as that.

Tips from us, to you
Charged IQOS ORIGINALS DUO Silver holder and pocket charger

Always have a charged device

Don't forget to charge the battery on the IQOS ORIGINALS DUO every day. Charging is faster if it is turned on on a stove than on the USB ports of your laptop or other device.

Silver IQOS ORIGINAL DUO holder

Always insert the stick correctly

Never twist the tobacco stick while inserting it into your IQOS ORIGINALS DUO Holder, since this can damage the heating blade

Charged IQOS ORIGINALS DUO Silver holder and pocket charger

Clean your device regularly for a better experience

Cleaning your device is the most important thing for maintaining. Remember, the device should be cleaned with the IQOS cleaning set, when the blade is cooled.

Turquoise IQOS ORIGINALS DUO holder and pocket charger

Support for your IQOS ORIGINALS DUO

Need support for your IQOS ORIGINALS DUO? How about some tips? Learn more on how to use, clean, and charge your IQOS ORIGINALS DUO, and find quick tips here.
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This product is not risk free, releases nicotine that causes addiction. For adult use only.