Challenges With
IQOS ILUMA ONE

Pse dritat e pajisjes fiken vazhdimisht gjatë përdorimit?

The gradual turning off of the status lights show how much is left until the end of consumption. IQOS ILUMA ONE will vibrate once and a status light will start blinking white to mark the last 30 seconds or the last 2 puffs. After use, close the top by sliding the lid.

Rivendosje

Press the button for 7 seconds and then release it. The status lights will turn off, blink twice, and turn back on to confirm the reset.

Patroni me dizajn special nuk mund të futet në pajisjen ose cilësia e aerosolit është e dobët?

Make sure the stick is not already used. Also check that only one specially designed stick cannot be inserted into the device. Isolated cases of non-matching of heated sticks occur very rarely and are almost never caused by device failure.
IQOS ILUMA™ devices are used exclusively with specially designed sticks. Do not use IQOS ILUMA™ devices with sticks intended for previous IQOS generations.

Still have questions?
Find an answer to the most frequently asked questions.

You need help? Contact us!
We are here for you on digital channels as well.
Stay up to date with all the news and offers.
If you have questions, write to our e-mail address.
FAQs related to IQOS.
Call our experts on 0800 99 099.