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We are here at the first moment of your decision to make a better alternative.

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Create an IQOS account and register your device.

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Ready with you.

Choose a better alternative. Choose IQOS.

Try IQOS

14 days, no compensation, with free delivery

Discover IQOS

Choose a device that heats and does not burn tobacco.

Virtual Store

Step into the IQOS world with one click

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Refer a friend
Invite your adult friends, smokers* to choose a better alternative and be part of the world without tobacco smoke.
*Adult smokers who would otherwise continue to smoke or use other nicotine products.
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Support when you need it

Support

Support only for you. A privilege that inspires you.

First steps

Short tips from us, for you.

IQOS Coach

Need support using your IQOS? Just ask your IQOS Coach.

Find a solution

The challenges you face have a solution.

Got a question?
Find the answer in our FAQs.

You need help? Contact us!
We are here to help you across multiple channels.​
Keep up to date with all of our offers and news.
Send us your query and we will respond within 24h.
Find answers to frequently asked questions.
Give us a free call on 0800 99 099.
This product is not risk free, releases nicotine that causes addiction. For adult use only.