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Personalize your IQOS experience

Meet the IQOS app

Learn more
Update your IQOS device
For optimal performance, regularly update the software.
IQOS to your liking
For a better experience, with just a few clicks, customize your IQOS device to your needs.
With you at every step
Enjoy an app designed to support you throughout your IQOS journey.
IQOS app functionalities
This application allows you to be connected to your device. See the available functionalities for each device.
IQOS ILUMA
Experience personalization
Android
PC
MAC
Software upgrade
Android
PC
MAC
Advanced functionalities
Android
PC
MAC
Lock/unlock device
Android
PC
MAC
Self-diagnosis
Android
PC
MAC
Tips and instructions
Battery status
Device locator
Notices
Frequently asked questions
Illumination mode
Available in 3 languages

Stay connected.

How to use it?
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Download the app
Download the app in a few steps
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Log in
Log in to your IQOS account
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Connect your IQOS device
Discover the functionalities of the IQOS app

Download the app

Android app
Download this app and connect your IQOS with an Android device.
PC app
Download the app on your PC and be one click away from the available options.
Download app
MAC app
Connect your IQOS device to a MAC computer using a USB cable, and access the available options.
Download app

Frequently asked questions

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Always here for you
Our IQOS experts will provide you with the support for the best experience with your device.
IQOS Care
Cover for accidental device damage, fast replacement and international assistance.
Virtual IQOS zone
Just one click away to a virtual world where our experts will help you make the right choice.