Intelligent, intuitive, innovative
A simpler and cleaner experience.
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All-in-one device
Access the world of IQOS
Stay connected to the world of IQOS to access
latest features and updates.
Customise your device
Stay connected to the world of IQOS to access latest features and updates.
Upgrade your device
Access features for your device like FlexBattery,
FlexPuff, Illumination mode and much more.
How your device and the IQOS app work together?
Our apps allow you to stay connected, whichever device you're using.
Advanced Features
FlexBattery
Customise your experience by choosing between Performance or Eco mode.
FlexPuff
Keep up with your pace.
Autostart
Customise your device by choosing when you would like it to start.
Illumination mode
Set the preferred brightness level of your device.
Manage your device
Locate your device
Remotely track, lock and locate
your device when within
Bluetooth® connectivity range.
Diagnose and Resolve an issue
Fix device issues quickly & easily.
Connect your device to the IQOS app
Get Started
Download this app to stay connected with IQOS via your Android device. We strongly recommend to use a USB cable to ensure a seamless experience.
Download now 
Download the WEB application from the link below and connect your IQOS device via Bluetooth or USB cable.
All the support you need in one app
Diagnose your IQOS, keep it up to date and
get all the support you need in the IQOS app.
get all the support you need in the IQOS app.
Diagnose & Resolve
an issue
an issue
Diagnose your device and fix any issues
automatically.
automatically.
Firmware upgrade
Give your device its full potential by
upgrading it to the latest firmware through
the app, to give you access to the latest
features.
upgrading it to the latest firmware through
the app, to give you access to the latest
features.
Support
Get access to all the tips & tutorials, FAQ’s
and all our support channels directly on the
apps.
and all our support channels directly on the
apps.