We are here at the first moment of your decision to make a better alternative.

Create an IQOS account and register your device.

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Ready with you.

Choose a better alternative. Choose IQOS.


14 days, no compensation, with free delivery

Discover IQOS

Choose a device that heats and does not burn tobacco.

Virtual Store

Step into the IQOS world with one click

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Refer a friend
Invite your adult friends, smokers* to choose a better alternative and be part of the world without tobacco smoke.
*Adult smokers who would otherwise continue to smoke or use other nicotine products.
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Support when you need it


Support only for you. A privilege that inspires you.

First steps

Short tips from us, for you.

Find a solution

The challenges you face have a solution.

Got a question?
Find the answer in our FAQs.

You need help? Contact us!
We are here for you on digital channels as well.
Stay up to date with all the news and offers.
If you have questions, write to our e-mail address.
FAQs related to IQOS.
Call our experts on 0800 99 099.