A simpler and cleaner experience.
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All-in-one device
IQOS Care Plus
First Steps With IQOS ILUMA
IQOS ILUMA devices are easy to use. Learn how to use them, charge them and discover the advanced functionalities. Get quick tips.
First Steps With lil SOLID Ez
lil SOLID Ez is easy to use. Learn how to use, how to clean and how to charge your lil SOLID Ez. Get quick tips.
Find a Solution
We are here to help you, and to solve all challenges that you’re facing when it comes to your device.
Chat with IQOS on Viber
In order to improve your experience, we have introduced a new feature – communication with Viber bot.
IQOS Benefits
Register your device and learn more about the benefits that IQOS offers.
International Assistance
If you need our support while you’re on holiday or travelling for work, we're only a call away.
Trade In
Upgrade your experience with the latest technology. Replace an old IQOS device with a new IQOS ILUMA.
Firmware Upgrade
Upgrade the software of your IQOS device and enjoy an optimized, superior experience.
IQOS App
Customize your device's settings, set your preferred temperature, name your device as you like, track how much battery you have left until the next charge.
