IQOS Care Plus
First steps with IQOS 3 DUO
The IQOS 3 DUO is really easy to use. Learn how to use, clean and charge your IQOS 3 DUO with these quick tips.
First steps with lil SOLID 2.0
lil SOLID 2.0 is really easy to use. Learn how to use, clean and charge your lil SOLID 2.0 with these quick tips.
Find a solution
We are here to help you, and to solve all challenges that you’re facing when it comes to your device.
Virtual Store
To help order from the comfort of your home, look for Virtual Zone sales experts, from which you are divided by only one click.
IQOS Benefits
Need support using your IQOS? Register your device and find out what are the benefits that IQOS offers.
International assistance
It doesn’t matter if you’re going on a vacation or a business trip, because our service is available via the following toll-free number for international assistance: +800 2559 2559.
Got a question?
Find the answer in our FAQs.
You need help? Contact us!
We are here to help you across multiple channels.
This product is not risk free, releases nicotine that causes addiction. For adult use only.