International Assistance
With you wherever you go.
Your phone. Your wallet. Your IQOS. There are some things you want to take with you when you’re away from home. If you need our support while you’re on holiday or travelling for work, we're only a call away. If you need assistance while abroad, contact us on: +800 2559 2559 or +41 21 547 88 88.*
*Certain charges may apply, please consult your phone operator for details. The International Assistance is available only in countries in which IQOS is commercialized.
*Certain charges may apply, please consult your phone operator for details. The International Assistance is available only in countries in which IQOS is commercialized.
IQOS Support Abroad
We offer you this service additionally, while the warranty for your IQOS device is valid in the country of purchase.
Available in over 60 Countries
IQOS International Assistance is available in over 60 countries across Europe, the Middle East, Asia, Latin America, and Africa.
How to sign up for IQOS International Assistance
If you and your IQOS are already registered, you can enjoy the IQOS International Assistance service today. If not, quickly register here.
FAQ
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IQOS ILUMA DEVICES - HOW TO USE THEM
INDUCTION SYSTEM TECHNOLOGY
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