31/12/2025

IQOS is Here During the Holidays Too

The period leading up to New Year’s is a time when the pace quickens and the city pulses to a special rhythm. But after all the holiday excitement, what matters most is recharging our batteries and dedicating time to those who mean the most to us.

We’re closing out 2025 with a series of activities, events, and both small and big moments - and thanks to you, the IQOS journey continues.

If you need our support, we’re here for you, so feel free to visit us during the holidays as well.
Check the list of locations where you can order a new IQOS device or personalize your device with accessories from our IQOS portfolio.

Here’s where and until when you can do so:

Contact Center

31.12.2025 – 10:00–17:00
01.01.2026 – Closed
06.01.2026 – 09:00–17:00
07.01.2026 – Closed
19.01.2026 – 09:00–17:00

IQOS Boutiques at East Gate Mall, Diamond Mall & IQOS zones at City Mall, Capitol Mall
31.12.2025 – 10:00–19:00
01.01.2026 – Closed
06.01.2026 – 10:00–19:00
07.01.2026 – 10:00–20:00

IQOS zone at Palma Mall, Tetovo
31.12.2025 – 10:00–20:00
01.01.2026 – 14:00–20:00
06.01.2026 – 10:00–20:00
07.01.2026 – 10:00–20:00

IQOS zone at Bliss Mall, Bitola
31.12.2025 – 10:00–18:00
01.01.2026 – Closed
06.01.2026 – 10:00–18:00
07.01.2026 – Closed

IQOS zone at Vero 2, Taftalidže
31.12.2025 – 10:00–20:00
01.01.2026 – Closed
06.01.2026 – 10:00–19:00
07.01.2026 – 10:00–20:00

IQOS Mobile Store in Veles, at Peron Retail Park
31.12.2025 – 10:00–18:00
01.01.2026 – Closed
06.01.2026 – 10:00 – no information available
07.01.2026 – Closed

IQOS Mobile Store in Strumica
31.12.2025 – 10:00–18:00
01.01.2026 – Closed
06.01.2026 – 10:00–16:00
07.01.2026 – Closed

IQOS zone at Ohrid Mall, Ohrid
31.12.2025 – 10:00–18:00
01.01.2026 – Closed
06.01.2026 – 10:00–18:00
07.01.2026 – 10:00–20:00

If you don’t have time to visit these locations, check out our online store and order everything you need. Delivery remains active and will continue to operate smoothly throughout the cold winter days.

Yours,
IQOS